Event - Non-Attendance Policy

In order to avoid the waste of food caused by no-shows ACG Holland will charge a fee of EUR 25.- if you do not attend and have not given notice thereof 72 hours before the start of the event.

We understand that urgent business needs can affect attendance, however, if registered individuals do not show up, and do not have the courtesy to inform us that they are not able to attend, the fee will be charged.

As part of our ESG strategy we aim to operate our events in as sustainable a way as possible and no-show/non-attendance results in ACG Holland incurring costs as well as having to throw food away. Furthermore,  for fully booked events ACG Holland works with a waiting list and it is in also in your interest that you enable ACG to enhance your event experience by letting ACG fill registration cancellations from the waiting list.

Attendance cancellation can be via Eventbrite, an email to ACG Holland (acgholland@acg.org) or a call to chapter executive, Fiona Merckx (06 2370 9639).

This policy comes into effect as of 1st September 2024.