Event Details
When:
March 31, 2020 11:30 AM - 1 PM CDT
Where:
Overview
continues to evolve, our top priority is the health and safety of our extended ACG Austin/San Antonio community.
In response to this growing pandemic, we have decided to cancel all events between now and April 29th, so that will include this lunch in S.A. that had been scheduled for March 31st. We will keep you informed as to when we will resume in-person events. Stay healthy!
Employee turnover is 200 percent in the high-stress, high-burnout food service industry, and the average life span of a quick-serve restaurant is 8.5 years. So how can a franchise owner beat the odds and grow a successful business for the long term? Lisa Fullerton, President and CEO of A Novel Idea, opened her first franchise in 2000, and in the last twenty years, she’s seen tremendous growth. She now operates five Auntie Anne’s franchises and one Cinnabon location in San Antonio. She’s increased sales by 900 percent and staffing by 1000 percent since opening her first store, and she’s also gotten involved in small business advocacy at the local, state, and federal levels.
We’re thrilled that Lisa will join us in March to share her success story. She’ll share insights on how she scaled her business despite the odds, her current exit planning initiatives, and what’s on the horizon for A Novel Idea—and for her.
Cancellation Policy – Cancellations received in writing to acgasa@acg.org by 5PM, March 30th will receive a full refund. There are no refunds for cancellations received after 5PM on March 30th. If you are an ACG Member unable to attend, you can transfer your registration to another person for this same event. If the person attending in your place is not an ACG Member, they will need to pay an additional fee to bring them up to the non-member rate to attend.