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Event Details
When:
May 23, 2019 7:15 AM - 9 AM EDT
Where:
Location Name
Bank of America HQ
Overview
Body
Increased pace of business, rising client demands, and hypercompetitive pricing are just a few factors that have middle market service providers reevaluating their client service models. This panel will focus on the antecedents to the evolution of client service and sharing best practices across a variety of service providers. An emphasis will be placed on aspects of client service that have evolved coupled with legacy disciplines that are still crucial for an exceptional client service experience. Regardless of industry, a well-crafted and flexible client service model is a critical aspect to client retention and permanency for middle market service providers. Please join us as our panel reveals their viewpoint on the changing landscape of client service and shares personal experiences that have built their own brand of client service.
Speakers
Hosted by: ACG
Chapter
Detroit